Digital MDAC form on tablet screen showing passport details fields for Malaysia Digital Arrival Card

MDAC Form 2026: How to Fill, Submit & Confirm Your Malaysia Digital Arrival Card

The MDAC form is a free, mandatory online registration submitted at imigresen-online.imi.gov.my/mdac/main within 3 days before arriving in Malaysia. After submission you receive a QR code via email — no paper form, no app, no fee. This guide covers every field, the confirmation process, and how to fix mistakes including wrong passport numbers.

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What Is the MDAC Form and Who Must Fill It?

The MDAC form (Malaysia Digital Arrival Card) is a free digital entry declaration that all foreign visitors — with limited exemptions — must submit online before entering Malaysia. The MDAC became mandatory on 1 January 2024, replacing the old paper arrival card, and is operated by Jabatan Imigresen Malaysia (Malaysian Department of Immigration).

Who must fill the MDAC form:

  • Tourists, business travelers, and transit passengers
  • Students and educational visitors (new entrants)
  • Work visa applicants and expatriates entering on a new pass
  • All foreign passport holders not covered by an exemption

Who is exempt from the MDAC form:

  • Singapore citizens
  • Holders of diplomatic or official passports
  • Long-term pass holders on re-entry (Employment Pass, Residence Pass, MM2H, Student Pass)
  • GCI Brunei holders and Brunei-Malaysia Frequent Traveller Facility holders
  • Thailand Border Pass holders and Indonesia Cross-Border Travel (PLB) holders
Important: The MDAC portal is the only official channel — there is no official MDAC app, no third-party service is required, and the form is completely free (RM 0). Any website charging a fee is unauthorized.
Full Exemptions Guide Complete MDAC Overview
Close-up of MDAC digital form on tablet with passport details fields

MDAC Form Fields: A Complete Field-by-Field Walkthrough

The MDAC form consists of 4 main sections — personal information, travel details, accommodation address, and a customs/health declaration — all completed in a single browser session with no save option. Have all required documents ready before starting, as the session expires after approximately 20–30 minutes of inactivity.

Section 1 — Personal Information

This section captures your passport and contact details. Enter the following fields exactly as they appear in your passport:

Field What to Enter
Full name As printed on passport — no nicknames, no abbreviations
Passport number Exact format including letters (case-sensitive)
Nationality Country of passport issuance
Date of birth DD/MM/YYYY format
Sex As stated on passport
Passport expiry date Must be valid for at least 6 months from arrival
Email address Your active email — confirmation and QR code sent here
Tip: The passport number field is the most common source of errors. Double-check every character before proceeding — a wrong passport number requires full resubmission.

Section 2 — Travel & Flight Details

This section confirms your entry logistics:

Field What to Enter
Mode of arrival Air / Sea / Land
Port of entry E.g., KLIA, Penang International Airport, Johor Bahru (JB) CIQ
Arrival date Expected date of entry into Malaysia
Flight / vessel number As shown on your e-ticket (e.g., MH0123)
Country of embarkation Last country before Malaysia (even if connecting flight)
Purpose of visit Tourism, Business, Education, Medical, Transit, etc.
Transit passengers should select "Transit" as the purpose of visit even on a short layover requiring immigration clearance.

Section 3 — Accommodation Address in Malaysia

This is the most error-prone section of the MDAC form. You must provide: establishment name, street address, city, postcode, and state. A city name alone ("Kuala Lumpur") will not validate — see the full accommodation guide in the next section.

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Submit your Malaysia Digital Arrival Card at least 24–72 hours before your flight. It's free, takes 5–10 minutes, and prevents delays at immigration.

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MDAC Accommodation Address — Common Errors and How to Fill It Correctly

The MDAC form requires a complete Malaysian accommodation address — including street, city, postcode, and state — not just a city or region. Entering an incomplete address is one of the most common reasons the MDAC form fails to submit or triggers a flag at immigration.

If staying at a hotel:
Enter the hotel's full name and address as listed on your booking confirmation:

  • Name: Sunway Resort Hotel
  • Address: Persiaran Lagoon, Bandar Sunway
  • City: Subang Jaya
  • Postcode: 47500
  • State: Selangor

If staying with friends or family (private address):
Enter the host's complete residential address — street number, road name, neighbourhood (if applicable), city, postcode, and state. PO Box addresses are not accepted.

If staying at an Airbnb or serviced apartment:
Use the physical property address shown on your Airbnb booking page under "Your trip details" → "Address revealed after booking." Do not paste the Airbnb URL.

If visiting multiple cities in Malaysia:
Enter the address of your first night's accommodation only. You are not required to list every stop.

Most common MDAC accommodation errors:
  • Entering only a city name ("Kuala Lumpur", "Penang")
  • Writing "various hotels" or "TBD"
  • Omitting the postcode or state
  • Pasting a booking.com or Airbnb URL instead of an address
  • Using a home country address instead of Malaysian address
Prepare before you start: Look up and copy your accommodation address before opening the MDAC portal — the session can time out before you find it. Have the full address (name, street, postcode, state) copied and ready.
Email confirmation notification with QR code and green success indicator on smartphone
MDAC confirmation QR code received by email on smartphone for Malaysia immigration

MDAC Submission Confirmation: Receipt, QR Code & Acknowledgement Email

After a successful MDAC form submission, you receive a confirmation email within minutes containing your acknowledgement number and a QR code — save or screenshot this immediately, as you must present it to Malaysian immigration officers on arrival.

What the MDAC confirmation contains:

  • Acknowledgement number — an alphanumeric code that serves as your submission reference
  • QR code — unique to your passport number; scanned at the immigration counter or e-gate
  • Your name, passport number, and arrival date as registered
Important: No physical card is issued. The digital QR code on your phone screen or a printed copy is sufficient. Immigration officers may scan it or verify your acknowledgement number manually.

If you don't receive the MDAC confirmation email:

1

Check Spam Folder

The confirmation email from JIM portal may land in spam or junk. Check all folders before re-submitting.

2

Verify Email Address

Confirm the email address entered on the form was correct — a typo means confirmation went elsewhere.

3

Check Portal History

Log back into imigresen-online.imi.gov.my/mdac/main and check your submission history in your account dashboard.

4

Re-Submit if Needed

If no record found — submit a new MDAC form. No penalty applies; the process takes 5–10 minutes and is free.

You can print the confirmation email or save the QR code as a screenshot to your phone's gallery for offline access. Airlines and border officials occasionally request to see it at check-in or land border crossings.

Official Website & QR Code Guide

How to Fix Mistakes on the MDAC Form After Submission

The MDAC form cannot be edited after submission — any error, including a wrong passport number or misspelled name, requires you to submit an entirely new MDAC form. The most recently submitted form is always the valid one at immigration.

Step-by-Step MDAC Resubmission Process

1

Go to the Official Portal

Navigate to imigresen-online.imi.gov.my/mdac/main. Do not attempt to amend the old submission — there is no edit function.

2

Start a Fresh MDAC Form

Begin a completely new MDAC application from scratch with the correct information. Use the field guide above.

3

Fill All Sections Correctly

Complete all 4 sections carefully — especially passport number, name, and arrival date. Double-check before submitting.

4

Save the New QR Code

After the new submission is confirmed, save the new QR code and acknowledgement number. This is now your valid MDAC.

5

Present New QR at Immigration

Present only the new QR code at immigration. Discard or keep the old one to explain any duplicate if asked.

Common Errors: Urgency and Action Required

Error Urgency Action
Wrong passport number Critical Resubmit immediately — old QR fails e-gate scan
Wrong arrival date Medium Resubmit; officers can cross-check manually
Minor name typo (1 letter) Low Still resubmit; your passport is the primary ID
Wrong port of entry Medium Resubmit with correct port
Wrong accommodation address Low Resubmit; minor issue at immigration
There is no penalty for resubmitting — the process takes 5–10 minutes and the MDAC is free. There is also no limit on resubmissions. If you submitted a wrong MDAC form and have already departed, submit the correct one as soon as possible and present both QR codes if asked.
MDAC Status & Troubleshooting

MDAC Form for Families and Groups

Each traveler requires their own individual MDAC submission — there is no family form or joint submission option. However, the MDAC portal includes a group application feature that lets you manage multiple submissions within a single session.

How family MDAC submissions work:

  • Each passport holder (adult or child) submits a separate MDAC form
  • Children traveling on a foreign passport must have their own MDAC, regardless of age
  • Children on a Malaysian passport or traveling as dependants of Malaysian residents may be exempt — confirm with the exemptions guide
  • Each family member receives their own QR code

Using the Group Application Option

The MDAC portal allows you to complete forms for multiple travelers sequentially and receive all confirmation codes together. This is useful for:

  • Tour groups and school trips
  • Business delegations
  • Large families with multiple passports
Tip for families: Use a single email address for all submissions to receive all QR codes in one inbox, or use individual emails and screenshot each QR code immediately after submission.
MDAC by Traveler Type Check Exemptions
Family with passports at airport preparing individual MDAC forms for Malaysia entry
👥 Group Application — Key Facts
  • Available directly on MDAC portal — no extra registration
  • Fill sequentially within one session
  • All QR codes sent to the same email (if specified)
  • No limit on group size
  • Useful for tour operators managing clients

Technical Issues: MDAC Form Not Loading, Timeout & Saving

The MDAC portal does not save your progress — if the session times out or the form fails to load mid-way, all entered data is lost and you must restart from scratch. Most technical issues are resolved by switching to a supported browser without a VPN.

MDAC Form Not Loading — Fixes

  • Use Google Chrome (latest version) or Mozilla Firefox — Safari and older browsers may not render the portal correctly
  • Disable VPN — Malaysian government portals often block connections routed through VPN servers
  • Clear browser cache and cookies, then reload
  • Try incognito / private browsing mode to rule out extension conflicts
  • Ensure JavaScript is enabled in browser settings

MDAC Form Timeout — What to Know

  • The session expires after approximately 20–30 minutes of inactivity
  • There is no autosave or draft feature — the MDAC form is completed in one go
  • If the session expires, all data is lost; start over at the portal
There is no downloadable PDF version of the MDAC form — there is no offline MDAC form, and no downloadable sample form recognized by immigration. The form exists only at the official online portal.
Status & Troubleshooting Guide

MDAC Form Preparation Checklist

Prepare everything before opening the portal to avoid timeouts:

  • Passport in hand (passport number, expiry date, name, nationality)
  • Flight e-ticket (flight number, arrival date, port of entry)
  • Full accommodation address in Malaysia (name, street, city, postcode, state)
  • Active email account accessible on a second device or tab
  • Stable internet connection (mobile data or trusted WiFi)
  • VPN disabled before visiting the portal
  • Google Chrome or Firefox open (latest version)
  • 20–30 minutes of uninterrupted time available
🔧 Browser Compatibility
Browser Status
Google Chrome (latest)✅ Recommended
Mozilla Firefox (latest)✅ Supported
Microsoft Edge (Chromium)⚠️ May work
Apple Safari❌ Not recommended
Older browsers❌ Not supported

FAQs About the MDAC Form

Answers to the most common questions about filling, submitting, and confirming your Malaysia Digital Arrival Card

The MDAC form (Malaysia Digital Arrival Card) is a free online pre-arrival registration required for all eligible foreign visitors entering Malaysia. It replaced the old paper arrival card on 1 January 2024 and is submitted at imigresen-online.imi.gov.my/mdac/main.

No. The MDAC form does not exist as a downloadable PDF. It is completed exclusively online through the official MDAC portal. There is no offline version recognized by Malaysian immigration.

The MDAC form must be submitted within 3 days before your arrival in Malaysia. You can also fill it on the day of travel, but completing it earlier is recommended to avoid last-minute issues. For full timing rules, see the MDAC Mandatory Rules & Timing Guide.

After submission, you receive a confirmation email with your acknowledgement number and a QR code. Present the QR code to immigration officers on arrival — no further action is needed. Save or screenshot the QR code immediately in case of connectivity issues.

No. The MDAC form cannot be edited after submission. If you made an error, you must submit a new MDAC form and use the new QR code at immigration. There is no penalty for resubmitting — it is free and takes 5–10 minutes.

Submit a new MDAC form immediately with the correct passport number. A wrong passport number means the QR code will fail to scan at e-gates. Present the corrected QR code at immigration — this is a critical error requiring immediate action. See the error table above for urgency levels.

Enter your host's full residential address in Malaysia — street number, road name, city, postcode, and state. A city name alone is not acceptable. PO Box addresses are not accepted. If your host is unsure of their postcode, use Google Maps or the Malaysia postal directory to look it up.

Enter the address of your first night's accommodation only. There is no requirement to list every location you will visit in Malaysia. Immigration is interested in where you will be when you arrive, not your full itinerary.

No. Each traveler needs their own separate MDAC form. However, the portal offers a group application option to manage multiple submissions in one session. Each family member (including children on a foreign passport) receives their own QR code.

Children on a foreign passport must submit their own MDAC. Children on a Malaysian passport or traveling as dependants of Malaysian residents may be exempt — check the exemptions guide to confirm. Parents or guardians complete the form on behalf of minors.

You will receive a confirmation email with an acknowledgement number and QR code within minutes. If you haven't received it, check your spam folder, then re-login to the portal to verify your submission history. If no record is found, submit new MDAC. See the troubleshooting guide for further help.

Yes. You can print the confirmation email or screenshot the QR code. Immigration accepts digital display on your phone screen or a printed copy — both are equally valid. It is recommended to have both options available in case your phone battery dies.

Try Google Chrome or Firefox with VPN disabled. Clear your browser cache and cookies. If the portal still does not load, try in incognito mode or from a different device. Ensure JavaScript is enabled. Malaysian government portals frequently block VPN IP ranges — disabling VPN resolves most loading issues.

All entered data is lost. You must restart the form from the beginning. Prepare all required information (passport, flight details, accommodation address) before opening the form to avoid timeouts. The session lasts approximately 20–30 minutes — avoid opening other tabs or leaving the form idle.

Yes. The MDAC form is completely free (RM 0). No fee is charged at any step. If a website is asking you to pay, it is not the official MDAC portal — it is an unauthorized third-party service. The only legitimate free portal is imigresen-online.imi.gov.my/mdac/main.

Explore All MDAC Topics

Find detailed information on every aspect of the Malaysia Digital Arrival Card

📄

Complete MDAC Guide

Everything about the Malaysia Digital Arrival Card — overview, mandatory rules, QR code, and autogate eligibility.

Full Guide
📝

Registration Guide

Step-by-step walkthrough of the MDAC registration process with account creation and portal navigation tips.

Registration Steps
🌐

Country Requirements

MDAC requirements by nationality — US, UK, India, Australia, Singapore, Germany, Japan, and more.

Check Your Country
⚠️

Mandatory Rules & Timing

The 3-day submission rule, deadlines, and what happens if you arrive without MDAC.

View Rules
🔒

Exemptions & Special Cases

Who is exempt from MDAC — Singapore citizens, long-term pass holders, border pass holders, and transit passengers.

Check Exemptions
🔗

Official Website & QR Code

Access the official MDAC portal, save your QR code safely, and identify and avoid scam websites.

Official Link
🔧

Status & Troubleshooting

Check your MDAC submission status, fix portal errors, resolve QR code issues and common error codes.

Get Help
👤

By Traveler Type

MDAC guidance for tourists, students, business travelers, families, transit passengers and frequent travelers.

Find Your Type
📄

Malaysia Visa Requirements

Do you need a visa for Malaysia? Complete 2026 guide to visa-free entry, eVisa, visa on arrival, and more.

Visa Guide
🏠

MDAC Malaysia Homepage

Return to the MDAC Malaysia hub for all guides, resources, and the latest updates on Malaysia Digital Arrival Card.

Homepage

Ready to Fill Your MDAC Form?

The MDAC form is mandatory for all eligible foreign visitors entering Malaysia — submit it free in 5–10 minutes at the official JIM portal. Receive your QR code by email and present it at immigration on arrival.

Fill MDAC Form Now — It's Free

This guide reflects MDAC requirements as of March 2026. Always verify current requirements directly with Jabatan Imigresen Malaysia. Related guides: Complete MDAC Guide · Registration Guide · Requirements by Country · Mandatory Rules & Timing · Malaysia Visa Requirements